Frequently Asked Questions

Need help? Here you can find answers and general information quickly about using Braive programs. If you don't find an answer to your question here, please contact us at [email protected] 

Braive is an e-learning tool developed by psychologists to help people improve their mental skills and wellbeing. Our courses are customised to the challenges you are facing and you will be introduced to stories from other people who have faced similar challenges to you, and their way through treatment.

CBT is a short term for Cognitive Behavioural Therapy. Simply put, the goal of CBT is to change people’s behaviour by analysing and changing their patterns of thinking: A guiding rule for CBT is that it is not the situation you are in, but how you think about it, that is important. If you can recognize and change patterns of unhelpful thinking and behaviour that are causing problems, you can also change the way you feel. The strength of CBT is that is a psychotherapy treatment that takes a practical hands-on approach to solving problems.

Research shows that online CBT is often just as effective as face-to-face therapy. The principles and tools used in iCBT are exactly the same as those used in traditional CBT, meaning that the learning and recovery process is very similar in both forms of treatment. For those who have the drive and motivation to keep engaging with treatment without a therapist to check up on them, iCBT offers all the same benefits as traditional therapy but is much more cost-effective and easy to access.

Internet-based CBT is ideal for busy people who do not have time or opportunity to attend face-to-face therapy each week. Our programs can be completed at your own pace, in your spare time. Since each program is self-directed, iCBT works best for people who are willing to take responsibility for their own progress and who are able to stay motivated to complete each lesson and exercise every week.

The therapeutic relationship in face-to-face treatment is unarguably an important part of face-to-face therapy. At the same time, the most important aspect of face-to-face therapy is for the client to learn how to transfer and apply what they learn in the therapy process in relation to healthy relationships, coping skills and communication, into their own day-to-day life. One of the main challenges in our society today is the limited access to any type of treatment. Braive offers an alternative.

Braive’s self-administered programs provide you with the opportunity to learn the tools and communication skills, on your own, that will help you develop healthy relationships with those around you.

The duration of our programs vary and depends on the program that you enroll in. Length of our programs ranges from 8 to 12 weeks.

There are few quick fixes in life, and making lasting changes to patterns of behaviour and thought patterns isn’t one of them. The more time you spend on the homework assignments, the better your chances are for lasting improvement. But the amount and practice required, differs from individual to individual. The main message is: the more you practice a new skill, the better you will get at it. You have chosen to start this program, and time you spend on it is entirely up to you.

We have set up a free Mental Health Check (MHC) which will help you identify your symptoms/challenges and help us provide you with a recommendation of which program is most suitable for you.

Our Mental Health Check is completely free of charge. You do need to sign up as a user to complete the test.

The cost for a complete treatment program is 75 Euros. You can pay on our website using standard credit cards and debit cards.

No, you don’t have to use your real name when signing up as long as the email address is valid and you can complete the required e-mail confirmation steps as explained.

You can choose a username that keeps you anonymous and email address of your choice to set up your account.

You can get started as soon as you have completed your payment. Each lesson takes 2-7 days to complete and the next lesson will be available within a set interval of days from the first day of a new lesson. The drip-feed is to ensure that you have time to work through the exercises and try out your new skills in your own life, before moving on to learning new things.

Make sure you have confirmed your e-mail address. This is a necessary step for you to be able to access your user profile and to log back in. An e-mail from ‘Braive Team’ ([email protected]) was sent to the e-mail address you registered with. If you can’t find this email in your inbox, please check your junk mail.

To change your account details such as your email address or password, simply log in to your Braive account. Go to the 'Account' section of your account and then click on the 'Settings' option. Once you've entered your new email address or password, be sure to click on the 'Save' button at the bottom of the page.

The program will be available for you to resume when you come back. Your absence will not affect your progress in the program. When trying to make changes to how we think, feel and behave, setbacks are normal and part of the learning process. They are often great points for reflection for you. Of course, we recommend that you do not leave it for too long, and that you set reminders for yourself to keep progressing. If you do find that you've dropped up for a while, but are able to start back up again, it is time for you to congratulate yourself on the effort. The content is designed in a way that going back and resuming your program will be a smooth ride. For more information read our privacy policy.

You can withdraw your consent and deactivate your account by contacting us at [email protected]

Yes, you can go back and re-do lessons you have already completed. In fact we would encourage you to do so! Going back and repeating lessons and exercises is all part of the learning process, and will allow you to get the most out of your program. You find all your lessons on your Dashboard. 

Our lessons are structured and worded to make information as easily understandable as possible. Our aim is that everything should be easy to understand for everyone, regardless if they have prior knowledge of psychological concepts or techniques or not. If you do struggle to understand a particular exercise or lesson, first try to read back through the previous week’s material. If you still have questions please get in touch with us so we can assist you. Feel free to contact us at [email protected] as we are always aiming to make our programs as user-friendly as possible and would love to hear from you and explore possible ways to improve our explanations and instructions.